Health promotion through social networks

a review of good practices

Authors

  • Paulo Ribeiro Cardoso Faculdade de Ciências Humanas e Sociais, Universidade Fernando Pessoa; Faculdade de Ciências da Economia e da Empresa
  • Gloria Jólluskin Faculdade de Ciências Humanas e Sociais, Universidade Fernando Pessoa
  • Isabel Silva Faculdade de Ciências Humanas e Sociais, Universidade Fernando Pessoa

DOI:

https://doi.org/10.4000/cp.12268

Keywords:

social networks, health promotion, health literacy, digital marketing

Abstract

The health, social and economic crisis installed by COVID-19 has demonstrated the importance of health promotion. Governmental and non-governmental health organizations play an important role in this context, using various communication channels to achieve their goals, including social networks. Many of these organizations produce their own conduct manuals, with a set of principles for social media management. Thus, toolkits analysis can provide the systematization of concepts and techniques that can be useful when using social networks for health promotion. In this context, this paper analyzes these tools in order to systematize the main rules for the management of social networks for health promotion. A qualitative content analysis was conducted on a sample of toolkits from health organizations with guidelines on social network management. The corpus of analysis was composed of 12 practical manuals, and it was possible to identify six thematic dimensions, with a total of 32 categories that outline, in general, a map of good practices.

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Author Biographies

  • Paulo Ribeiro Cardoso, Faculdade de Ciências Humanas e Sociais, Universidade Fernando Pessoa; Faculdade de Ciências da Economia e da Empresa

    Doutorado em Publicidade e Relações Públicas pela Universidade Autónoma de Barcelona. Docente na Universidade Lusíada do Porto e na Universidade Fernando Pessoa, nas áreas do Marketing e da Comunicação. Enquanto investigador tem publicado e divulgado os seus trabalhos em revistas científicas e em congressos nacionais e internacionais. Enquanto consultor tem trabalhado na área do comportamento do consumidor, da identidade da marca e do planeamento de comunicação.

     

    Faculdade de Ciências Humanas e Sociais,
    Universidade Fernando Pessoa;
    Faculdade de Ciências da Economia e da Empresa,
    Universidade Lusíada do Porto
    Praça 9 de Abril, 349,
    4249-004 Porto

  • Gloria Jólluskin, Faculdade de Ciências Humanas e Sociais, Universidade Fernando Pessoa

    Doutorada em Psicologia pela Universidade de Santiago de Compostela. Professora Auxiliar da Universidade Fernando Pessoa (UFP). Membro do Laboratório de Psicometria da UFP. Possui título de especialista em Psicologia Social e em Psicologia da Justiça atribuído pela Ordem dos Psicólogos Portugueses.

    Faculdade de Ciências Humanas e Sociais,
    Universidade Fernando Pessoa
    Praça 9 de Abril, 349,
    4249-004 Porto

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Published

2021-07-06

Issue

Section

THEMATIC DOSSIER: Advertising in times of pandemic: new challenges and approache

How to Cite

Health promotion through social networks: a review of good practices. (2021). Comunicação Pública, 16(30). https://doi.org/10.4000/cp.12268