Developing Smart Destinations
The Mafra Lab SDG Observatory
DOI:
https://doi.org/10.34629/cpublica812Keywords:
Smart Destinations, technology, information, governance, experienceAbstract
Technological developments and the growing interconnection between different sectors have led to significant changes in the management of tourist destinations, giving rise to the concept of smart destinations. The aim of this article is to identify an embryonic project whose purpose is to collect and process information, with a view to identifying the inherent processes in the creation of the Mafra Lab ODS. The study addresses the relevance of the convergence of technology, information, governance and experience for the development of smart tourist destinations. Through exploratory research, geospatial data analysis, technological innovation, effective governance and visitor experience are emphasised as fundamental pillars in this context. The results highlight the positive impact of smart destination strategies on the tourism sector, regional development and the promotion of sustainability, with the aim of adding value in all these areas.
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