Philip Sheldrake. The Business of Influence
DOI:
https://doi.org/10.4000/cp.448Abstract
The Business of Influence is a valuable piece of literature about Public Relations, Marketing and Social Media, that have its strength on the knowledge it brings concerning metrics in the digital age.
This review resume the main ideas of Philip Sheldrake's book, in which the author rethinks Marketing and Public Relations and presents a methodology, for the evaluation of results, that aligns communication objectives with management ones.
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